What to Expect After Booking on Invibz

Once you’ve successfully booked an activity on Invibz, here’s what you can expect regarding confirmations, updates, and communication:

1. Booking Confirmation #

• Instant Booking Activities:
  • You will immediately receive a booking confirmation via email and/or SMS.
  • The confirmation includes details such as:
    • Booking reference number
    • Date, time, and location of the activity
    • Provider contact information
• Request Booking Activities:
  • Your booking request will be sent to the provider for approval.
  • You will receive:
    • A “Request Received” email confirming your request submission.
    • A follow-up email or SMS once the provider approves or declines your request.

2. Activity Details #

• Once confirmed, you can view all booking details in the My Bookings section of your Invibz account.
• These details include:
  • Instructions on where to meet the provider or start the activity
  • Items to bring (e.g., tickets, ID, specific gear)
  • Any special terms or conditions

3. Updates and Notifications #

• Activity Reminders:
  • You’ll receive a reminder email or SMS 24–48 hours before the scheduled activity.
• Provider Updates:
  • Providers may share additional information or updates, such as changes in meeting points or special instructions.
• Weather or Schedule Changes:
  • If there are cancellations or reschedules due to unforeseen circumstances, you will be notified immediately.

4. Accessing Your Booking Information #

• Log in to your Invibz account and visit the My Bookings section.
• Download or print your booking confirmation if required by the provider.

5. Communicating with the Provider #

• If you have questions about the activity or need additional information, use the provider’s contact details listed in your confirmation email or My Bookings section.

6. Post-Booking Support #

• If you encounter any issues, such as missing confirmation emails or unclear details, Invibz support is here to help:
  • Live Chat: Available on the website or app.
  • WhatsApp: Quick responses for urgent inquiries.
  • Email: Contact [email protected] with your booking reference.

Tips for a Smooth Experience #

• Double-Check Your Details: Ensure the date, time, and activity location are correct.
• Save Your Confirmation: Keep a copy of your confirmation email or SMS for easy reference.
• Arrive on Time: Plan to arrive early to avoid missing your activity.

Thank you for booking with Invibz! We’re excited to help make your adventure unforgettable.