Troubleshooting Listings Not Appearing on the Invibz Platform

Troubleshooting Listings Not Appearing on the Invibz Platform

If your listing isn’t appearing on the Invibz platform, don’t worry! This can usually be resolved with a few simple checks. Here’s a guide to help you troubleshoot the issue.

Step 1: Verify Listing Status #

Listings on Invibz must be approved by an admin before they become visible to customers. If your listing hasn’t been approved yet, it will remain in a pending status.

• Check the status of your listing in your dashboard. If it’s marked as “Pending Approval,” it will not appear publicly until an admin approves it.

What to do:

• If your listing is still pending, it’s likely being reviewed by an admin. This usually takes a short time, but if it’s taking longer than expected, reach out to Invibz Support at [email protected] to inquire about the status.

Step 2: Ensure Your Listing is Complete #

Incomplete listings may be delayed or rejected. Ensure that all required information has been filled out accurately:

• Title, description, pricing, availability, and media (images/videos).
• Cancellation policy and booking confirmation message are also required.

What to do:

• Go to your listing and ensure all necessary fields are filled. If any information is missing or incorrect, update it and resubmit the listing for approval.

Step 3: Check for Approval Email #

Once your listing has been approved, you should receive a confirmation email. If you haven’t received it, the listing may still be pending.

What to do:

• Check your email inbox (and spam folder) for the approval confirmation. If you didn’t receive it, contact Invibz support for clarification.

Step 4: Refresh Your Page #

If your listing has been approved but still doesn’t show up, it could be due to a browser caching issue. Try refreshing the page or clearing your browser cache to ensure you’re viewing the latest updates.

What to do:

• Clear your browser’s cache or try accessing your account from a different browser or device to check if the listing appears.

Step 5: Ensure Visibility Settings are Correct #

Sometimes visibility settings for listings may cause them not to appear as intended. Check if you’ve accidentally set your listing to private or restricted visibility.

What to do:

• Make sure your listing is set to be visible to customers and is not restricted by location, date, or other settings.

Step 6: Contact Support #

If you’ve completed all the steps above and your listing is still not appearing, it may be helpful to contact Invibz support directly for assistance.

• Email: [email protected]

Note: Phone support is available for paid members of Invibz.

Our support team can check the status of your listing and help resolve any issues.

Pro Tip: Make sure to regularly check your email for any updates or requests from the Invibz admin team regarding your listing. Keeping your listing complete and up to date will help speed up the approval process!