Resolving Issues with Uploading Photos or Videos on Invibz

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Resolving Issues with Uploading Photos or Videos on Invibz

If you’re having trouble uploading photos or videos to your listing on Invibz, don’t worry. Here’s a step-by-step guide to help you resolve common issues and get your media uploaded smoothly.

Step 1: Check File Format and Size #

Invibz supports most common image and video formats, but there are size limits.

• For Photos:
  • Supported formats: JPEG, PNG, GIF.
  • Max file size: 10 MB.
• For Videos:
  • Supported formats: MP4, MOV, AVI.
  • Max file size: 100 MB.
    If your file is too large, try resizing it or compressing it before uploading.

Step 2: Ensure Stable Internet Connection #

Sometimes slow or intermittent internet connections can cause uploads to fail.

• Make sure you have a stable internet connection before attempting to upload your photos or videos.
• Try re-uploading the media if you suspect a connection issue.

Step 3: Clear Your Browser Cache and Cookies #

Sometimes stored data in your browser can cause issues with file uploads. To fix this:

1. Clear your browser’s cache and cookies.
2. Restart the browser and try uploading again.

Step 4: Use Supported Browsers #

Invibz works best on the latest versions of modern browsers. If you’re experiencing issues:

• Use Google Chrome, Mozilla Firefox, or Microsoft Edge.
• Ensure your browser is up to date.

Step 5: Try a Different Device or Browser #

If the issue persists, try uploading your photos or videos from a different device or browser.

• For Photos: Try using a desktop or laptop for easier uploads.
• For Videos: If uploading from mobile, ensure your mobile browser or app is functioning properly.

Step 6: Rename Files (Optional) #

Sometimes special characters or spaces in filenames can interfere with the upload process.

• Rename the file without spaces or special characters (e.g., use underscores or hyphens instead).

Step 7: Check for Invibz Maintenance or Bugs #

It’s possible that Invibz may be experiencing temporary server issues or undergoing maintenance.

• Check Invibz’s status page (if available) for any ongoing issues or updates.
• If there’s an issue with the platform itself, wait for it to be resolved and try again later.

Step 8: Contact Support #

If you’ve followed all the steps above and are still having issues, please reach out to Invibz support for assistance:

• Email: [email protected]

Our team is happy to help you resolve any technical issues you’re facing with uploading photos or videos!

Pro Tip: Make sure your media accurately represents your activity. High-quality photos and videos can attract more adventurers and boost your bookings. Keep your files optimized for faster uploads and better quality!