How to Modify or Reschedule an Existing Booking on Invibz

If you need to make changes to your reservation, follow these steps to ensure a smooth process:

1. Log in to Your Invibz Account #

• Visit Invibz.com or open the Invibz app.
• Log in using your email or social media credentials.

2. Access Your Booking #

• Navigate to the My Bookings section.
• Select the booking you want to modify to view its details.

3. Check the Provider’s Policy #

• Review the provider’s modification and rescheduling policy included in the activity details.
  • Some providers allow free changes, while others may charge a fee.
  • Ensure you are within the allowed timeframe for modifications or rescheduling.

4. Contact the Provider #

• Use the contact information listed in your booking confirmation to reach out to the provider directly.
• Inform them of the changes you’d like to make, such as a new date, time, or updated details.
• Wait for the provider’s response to confirm whether the requested changes are possible.

5. Finalize Changes #

• If the provider approves your request:
  • They may update your booking on their end, or you’ll receive instructions to finalize the changes on Invibz.
• Check your email or notifications for an updated booking confirmation.

6. Payment for Changes (if applicable) #

• If there are additional charges (e.g., for rescheduling to a peak date), follow the payment instructions provided by the provider or Invibz.

7. Confirm the Updated Booking #

• Ensure you receive a new confirmation email or SMS with the updated details.

What If the Provider Declines the Request? #

• If the provider is unable to accommodate your changes, consider:
  • Booking a New Activity: Search for similar options available on Invibz.
  • Canceling Your Booking: Review the cancellation policy and initiate a refund (if eligible).

Need Assistance? #

If you’re unable to contact the provider or require further help, Invibz support is here for you:

• Live Chat: Available on the website or app.
• WhatsApp: Quick support via messaging.
• Email: Write to [email protected] with your booking details.

Tips for Smooth Modifications #

• Act Early: Request changes as soon as possible to allow time for provider approval.
• Be Flexible: If your preferred options aren’t available, work with the provider to find alternatives.
• Check Policies Before Booking: To avoid issues, choose activities with flexible policies if your plans are subject to change.

At Invibz, we strive to make your travel experience seamless. Let us know how we can help!